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However, the player did not respond to our messages, leading us jest to reject the complaint. Despite providing various proofs of payment, including receipts and screenshots, the withdrawal request remained denied, leading to frustration with the process. The Complaints Team extended the response time for the player to provide necessary information, but ultimately, due to a lack of response, the complaint was rejected.
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After this period, due to a lack of response from her, the complaint państwa closed. The team remained available for assistance if she decided jest to resume communication in the future. At Casino Guru, users have the opportunity owo provide ratings and reviews of online casinos in order owo share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent. To begin your gaming journey at HellSpin Casino Australia, navigate jest to the official website and select the “Register” button.
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This includes localized content and customer support, making it easier for non-English speaking players to navigate and enjoy the platform. After successfully providing the required documentation, the casino claimed he had a duplicate account, which led jest to a rejected withdrawal. The issue państwa resolved after he submitted another photo of himself along with proof of address, resulting in the casino finally processing his payout. We marked the complaint as ‘resolved’ in our program following this confirmation. The player from France requested a withdrawal after winning but państwa told to first meet wagering requirement. After meeting the requirement, the player’s withdrawal has been pending for a day, despite the casino promising instant withdrawals.
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